If you have any questions regarding the High Street Max membership programme, how to join, or about your membership, we have endeavoured to answer this in the FAQs. However if you still find that your question goes unanswered, please call 0845 026 2002 to speak to one of our helpful Customer Services Advisors.
High Street Max is offered exclusively to customers of our client partners, when they complete a purchase. To join customers will have to agree to the terms of membership and confirm they wish to become a member.
Please note this is a membership service and there is a monthly subscription fee after an initial free trial period. When you accept, you are confirming that you wish to go ahead with this membership service and that you have read and agreed to the terms and conditions.
We currently only accept Visa, MasterCard, and American Express, which have a 16 digit card number. Unfortunately at this time we cannot accept any other form of payment including cash cards. We apologise for the inconvenience.
High Street Max is offered to customers of our client partners. When making a purchase with one of these partners, you will have been offered a monetary reward at the end of the transaction. To accept this reward you will have needed to agree that you wish to join the rewards membership.
Members are offered a free trial period to try the benefits as well as a free reward such as a £10 Cash Back on their purchase with the client partner. High Street Max is a chargeable service each month after the trial period unless it is cancelled.
When you joined High Street Max you would have been sent a Welcome Email which contains your log in details.
Please check your spam folder in case it has been redirected to that folder.
If you cannot find the welcome email you can contact a Customer Service Advisor who will be happy to assist you.
Email: contact@highstreetmax.com
Phone: 0845 672 2002
Fax: 0870 143 2344
Contact centre is open Monday - Friday between 9am and 5pm.
If you call out of hours please leave a voice mail with you details and we will call you back within 2 working days.
At High Street Max we are dedicated to providing you with the best customer support. Please contact the High Street Max contact centre by phone, email or fax with any questions regarding your membership.
Email: contact@highstreetmax.com
Phone: 0845 672 2002
Fax: 0870 143 2344
High Street Max is a membership programme offering members discounts across a wide range of online and high street retailers for men, women children and the home. These discounts are to be used online at the point of purchase with each individual manufacturer.
The membership programme has a monthly subscription fee after an initial free trial period in which members may test whether the membership is for them.
If you would like a VAT receipt of your membership transactions please email: contact@highstreetmax.com with VAT as the subject. Please include the following details in your email:
Membership with High Street Max lasts from the time you enrol until the time you inform us that you wish to cancel. There is no minimum term.
If you would like to cancel your membership, log onto the website and go to "My Account". You can then click where instructed, to discontinue your membership. Please note that this will mean you will no longer have access to any of the discounts which have previously been available to you.
You can also contact a Customer Service Advisor
Email: contact@highstreetmax.com
Phone: 0845 672 2002
Fax: 0870 143 2344
Contact centre is open Monday - Friday between 9am and 5pm.
If you call out of hours please leave a voice mail with you details and we will call you back within 2 working days.